Privacy Policy

At Tuturi Gym Shop (“we”, “us”, or “our”), we are committed to protecting your privacy while providing premium fitness equipment and accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tuturigymshop.com.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you make a purchase.
• Transaction Information: Details about purchases, payment methods, and order history.
• Technical Data: IP address, browser type, device information, and operating system.
• Usage Data: Pages visited, time spent on site, and navigation patterns.
• Communication Data: Records of customer service interactions and survey responses.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for fitness equipment and accessories
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send order confirmations, shipping notifications, and service messages
• Prevent fraud and enhance security
• Comply with legal obligations
• Analyze website usage to optimize user experience

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
• Shipping Providers: To deliver your fitness equipment
• Service Providers: Companies that assist with website hosting, analytics, and marketing
• Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Storage and Security

We implement robust security measures to protect your data:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliant payment processing
• Tokenization technology for payment details
• Regular security audits and monitoring
• Limited access to personal data within our organization

Data is stored on secure servers and retained only as long as necessary to fulfill the purposes outlined in this policy.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Deliver targeted advertisements (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us