Term and Conditions

Welcome to Tuturi Gym Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.tuturigymshop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Misrepresent your identity or provide false information

2.3 Age Requirement

You must be at least 18 years old to make purchases on our website.

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, minor variations may occur, and we reserve the right to update product information without notice.

3.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products at any time.

3.3 Non-Returnable Items

For health and hygiene reasons, the following items cannot be returned unless faulty:

• Gym Blood Pressure Monitors
• Gym Heart Rate Sensors
• Massagers
• Opened or used Gym Digital Scales

4. Order and Payment Terms

4.1 Order Process

By placing an order, you make an offer to purchase subject to these terms. We process orders within 1-2 business days (excluding weekends and holidays).

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.4 Shipping

We offer two shipping options:

• Standard Shipping (£12.95): Delivered via DHL or FedEx within 10-15 business days after dispatch
• Free Shipping: Available for orders over £50, delivered via EMS within 15-25 business days after dispatch

International customers: We ship worldwide (excluding some Asian regions and remote areas). Customs processing times vary by destination.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return window from receipt of order. Items must be unused and in original packaging with all tags and accessories.

5.2 Return Process

1. Contact us at [email protected] within 15 days
2. Receive return authorization from our team
3. Package and ship your return securely
4. Wait for inspection and processing (5 business days after receipt)

5.3 Refunds

Refunds are processed within 3-5 business days after return approval, issued to your original payment method. Original shipping fees are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

7. Liability Limitations

7.1 Product Use

You assume all risks associated with the use of our fitness equipment. We recommend consulting a physician before beginning any exercise program.

7.2 Website Use

We are not liable for:

• Temporary website unavailability
• Any indirect, incidental, or consequential damages
• Errors or omissions in product information

7.3 Maximum Liability

Our maximum liability to you for any claim related to these terms or your use of our website shall not exceed the purchase price of the product(s) in question.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these terms or our products:

Tuturi Gym Shop
78 Mather Way, Salford, GB CH8L 3YP
Email: [email protected]
Response Time: Within 2 business days